Friday, June 27, 2008 -- 12:56 p.m. -- out and about

I do promise some good news eventually, folks.

I inquired after caller Pat asked me whether or not the Irish would see Visual Voicemail at iPhone 3G launch.

As you may or may not know, there has never been Visual Voicemail there, something to do with network infrastructure.

So I contacted my kind representative at O2 Ireland and was told the following:

"The service isn't yet supported by the network here so won't be initially available on iPhone 3G -
though we continue to assess this with a view to possibly providing this service in the future for our customers."

I would love to tell you that I have a background in network infrastructure, but I don't ... so I have no idea why this is such a problem.

So I'm sorry that you don't have Visual Voicemail ... but after reading the posts about Canada, you may be OK with that considering the alternative.

If I hear anything more, of course, you know you'll find out here right away.

Thanks for calling.

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I was a little disappointed when we didn't get Visual Voicemail in March but have managed to live without it. I even got some small comfort from seeing Canada's terms for the iPhone. But whenever I look at what O2 UK offers its clients it knocks the little wind there was out of my sails!
We've become used to calling this Emerald Isle 'Rip-off Ireland'.
The only consolation, so far, is that my local O2 shop tells me that the tariffs for the iPhone 3G will be the same as the current model.

Germany will get visual voicemail provided by Vodafone. So maybe all the other country's will get them sooner or later.

Just so you know...

Greetzzz from the Netherlands...

It's not that their network doesn't support Visual Voicemail.
Theire revenue model doesn't support it, O2 Ireland charge you to listen to your Voicemail.

SCOTT'S REPLY: Well, that may be true, but that's not the official O2 stance.

Ok I can quite happily live with the lack of visual voice mail...but what annoys me is the blatant robbery of o2 Ireland iPhone customers!! You pay €45 and get enough texts to last a few days and then u spend all your 175 minutes on voicemail because it takes so long for the woman to say 'this message was....left at ....one....ten...' I find this crazy!! And it's even more infuriating that O2 UK treat there customers so well...and now they're going to be offering iPhone Pay & Go you pay for the iPhone & go...to buy nessary credit when needed! Are O2 Ireland going to do anything to fix this debacle?!

SCOTT'S REPLY: O2 Ireland, in general, usually says that what they offer for the iPhone is comparable to what is offered to other cellular customers in the country. Fair enough, I guess, but it doesn't explain the giant difference between the UK and Ireland.

However, nothing explains the giant difference between Canada and the U.S., so it's a mystery for sure.

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