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CTA Pet Policy: Which Side Are You On?
Posted Aug. 26 at 8:15 a.m.
CTA rules of riding. If only the transit agency would post them in a visible spot on transitchicago.com and save us all some grief. Maybe then we wouldn't have hearty debates about whether you can eat and drink on CTA vehicles (no, unless it's a hot day and it's only water you consume), whether customer assistants can open fare card vending machines (nope, no access) and this week's big debate: whether pets are allowed on public transit.
Fear not, fair riders. "Going Public" will now solve at least this last conundrum by posting the CTA pet policy, kindly provided by transit agency spokeswoman Sheila Gregory below. You'll know why I felt the need to do this if you read the beginnings of the great debate in "Hey, CTA!" last week as well as the follow-up discussion in today's column.
Check out the rules (below) and let me know what you think: Should pets be allowed on the CTA or is there barely enough room for us humans? This wording is a memo that appears to be addressed to CTA employees: As a reminder to our Transit Operations employees, we are reissuing our policy governing access to CTA vehicles for customers traveling with animals. This policy conforms to federal regulations regarding service animals, and permits customers to board CTA vehicles during all hours of operation with animals fitting the following descriptions/definitions:
Service Animals
Dog guides or any animal wearing a harness; any animal wearing a cape identifying it as a hearing animal; or any animal wearing a cape, backpack or other identification showing it is a service animal.
Therapy Animals
Any leashed animal identified by a scarf, cape or other visible therapy animal identification that indicates that the animal is part of a therapy animal program, such as companion dogs for people with disabilities and seniors.
Small Domestic Pets
Any small pet that fits into a carrier designed for travel and can be carried by one individual; the carrier must be constructed in a manner that ensures protection of both the animal and customer; carriers are not permitted to occupy seats or impede customer flow; animals are not permitted to annoy customers.
Any animal that does not fit the description under Service Animals, Therapy Animals, or Small Domestic Pets is not permitted to board CTA vehicles.
in The Rules | View this letter only | Comments (10)