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Posted Oct. 14 at 12:35 p.m.
UPDATED POST on Oct. 14 at 1:04 p.m.: In addition to today's news about better CTA communication, the agency today announced that on Monday, the following buses will join ctabustracker.com:
No.6-Jackson, No.11-Lincoln/Sedgwick; No.69-Cumberland/East River; No.79-79th; No.87-87th; No.145-Wilson/Michigan Express; No. 151-Sheridan; No.157-Streeterville.
See below for the full release about new CTA communications, which mention the e-mail service alerts, a revamped transitchicago.com and a new emergency information hotline customers can call.
Download customer_communications_plan_press_release_final.doc
First, we got clearer signage. Then, we've got word next-train info is on the way. Now, the CTA is stepping up its communications even more, offering e-mails to riders regarding service disruptions caused by events including equipment problems and construction, according to the Trib. Stay tuned for more updates on this topic.
But off the bat, this definitely a huge step in the right direction, but what other actions would you like the agency to undertake for clearer communications?
in CTA news | Permalink
Comments
Aaaaannnnd.....still no 22.
Posted by: Spike | Oct 16, 2008 1:12:46 PM